In the PRO version of OrderConvo, email notifications can be sent with different email templates for Vendors and Customers.

To enable email notifications, visit the WooCommerce > Settings > Email tab.

In this tab, you will see two email settings: "WooConvo Vendor" and "WooConvo Customer new message received."

Inside the email template, you can use template variables such as:

• {site_title}

• {site_address}

• {site_url}

• {order_date}

• {order_number}

• {message_text}

• {billing_first_name}

• {billing_last_name}

Make sure to configure the email template for Vendor and Customer separately.

You can customize the email template to include the required information you want to be notify to user.

Once the configuration is done, the emails will be sent to the vendor or the customer when a new message is received.

Files can also sent as attachments in email.